Privacy Policy

1. Introduction

1.1 WN777 ("WN777", "we", "us", "our") operates the online gaming platform accessible at wn777.cam and all associated services (collectively, the "Platform" or "Service"). This Privacy Policy explains how WN777 collects, uses, discloses, retains and protects personal information provided by or collected from users ("you", "User", "Player") when you access or use the Service.

1.2 By registering an account, depositing funds or otherwise using the Service, you acknowledge that you have read and understood this Privacy Policy and that your personal data will be processed in accordance with it. If you do not agree, please do not use the Platform.

1.3 This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gambling Policy.

2. Definitions

• "Personal Data" — any information that identifies or could reasonably be used to identify a natural person, directly or indirectly. This includes names, CNIC numbers, email addresses, phone numbers, IP addresses and financial details.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, transmission, erasure or destruction.
• "Data Controller" — the entity that determines the purposes and means of processing Personal Data. For users of the WN777 Platform, the Data Controller is WN777.
• "Data Processor" — a third party that processes Personal Data on behalf of the Data Controller under a contractual obligation.
• "KYC" — Know Your Customer verification, the process of confirming a User's identity, age, address and payment method ownership.
• "Cookies" — small text files stored on your device by a website to retain session information, preferences and usage analytics.
• "Sensitive Data" — a subcategory of Personal Data warranting higher protection, including financial information, identity document details and, where applicable, health or vulnerability information disclosed in the context of responsible gambling.

3. Data Controller

3.1 WN777 acts as the Data Controller for all Personal Data processed in connection with the Platform. For questions or requests relating to how your data is handled, please refer to the contact details in Section 16 of this Policy.

3.2 WN777 is not affiliated with, endorsed by, or acting under the authority of the Government of Pakistan, PTA, the State Bank of Pakistan, or any Pakistani provincial authority. Data protection practices are governed by the laws of the jurisdiction in which WN777 is incorporated or licensed.

4. Data We Collect

WN777 collects Personal Data through several channels, including your voluntary input during registration, automatic collection during platform use, and information provided during KYC verification. The categories of data we collect include:

Category	Examples	How Collected
Identity Data	Full name, date of birth, CNIC or passport number, nationality	Registration form; KYC document upload
Contact Data	Email address, phone number, residential address (city, district)	Registration form; account settings
Financial Data	Deposit/withdrawal amounts, payment method identifiers, transaction history	Cashier transactions; payment processor relay
Verification Data	CNIC/passport image, proof of address document, selfie or liveness image	KYC verification portal (HTTPS only)
Technical Data	IP address, device type, browser type/version, operating system, session tokens	Automatically collected during platform use
Usage Data	Pages visited, games played, bet history, login timestamps, feature interactions	Automatically logged by platform systems
Communications Data	Live chat transcripts, support ticket content, email correspondence	Customer support interactions
Responsible Gambling Data	Self-exclusion status, limit settings, self-assessment responses	User-initiated account settings; support interactions

4.1 We do not deliberately collect or process sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where voluntarily disclosed by a User in the context of responsible gambling support. Such information is handled with enhanced care and is not used for marketing purposes.

5. How We Use Your Data

WN777 uses your Personal Data for the following purposes:

• Account creation and management: to register, authenticate and maintain your WN777 account.
• Identity and age verification (KYC): to confirm you meet the minimum age requirement (18+, or higher where required) and to verify your identity in accordance with our obligations.
• Transaction processing: to process deposits and withdrawals, verify payment method ownership, and maintain accurate financial records.
• Fraud prevention and AML compliance: to monitor transactions and account activity for indicators of fraud, money laundering or other unlawful activity.
• Customer support: to respond to enquiries, resolve disputes and manage support tickets raised via live chat or email.
• Responsible gambling: to apply and enforce self-imposed limits, self-exclusion periods and other responsible gambling tools at your request or where mandated by our policies.
• Platform improvement: to analyse usage patterns, identify technical issues, and improve the functionality and user experience of the Platform.
• Marketing communications: to send promotional offers and updates to Users who have opted in to receive them. You may withdraw consent at any time via account settings or by contacting support.
• Legal and regulatory compliance: to meet obligations imposed by applicable law, court orders, or regulatory requirements in our operating jurisdiction.

6. Legal Basis for Processing

6.1 WN777 processes your Personal Data under one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract with you (i.e., the Terms & Conditions), including account management and transaction processing.
• Legal obligation: Processing necessary to comply with applicable laws, including AML, KYC and data retention requirements.
• Legitimate interests: Processing for purposes such as fraud prevention, platform security, and analytics, where those interests are not overridden by your rights and interests.
• Consent: Processing for optional purposes, such as direct marketing communications, where you have provided explicit and freely withdrawable consent.

7. Data Sharing & Disclosure

7.1 WN777 does not sell, rent or trade your Personal Data to third-party marketing organisations under any circumstances.

7.2 We may share your Personal Data with the following categories of third parties, only to the extent necessary for the stated purpose:

• Payment processors and financial intermediaries: to facilitate deposits and withdrawals. Where payment methods familiar to Pakistani users (such as Easypaisa, JazzCash, Raast transfers, or bank services from HBL, UBL, Meezan Bank or Bank Alfalah) are used, limited transaction data is shared with the relevant provider solely to complete the payment. These providers are not affiliated with or endorsing WN777's gambling services.
• KYC and identity verification providers: third-party services used to verify identity documents and perform liveness checks, subject to confidentiality agreements.
• Technology and infrastructure providers: hosting, analytics and cybersecurity providers who process data on our behalf under data processing agreements.
• Game content suppliers: limited technical session data may be shared with licensed game providers to deliver games and manage fair-play systems.
• Regulatory and law enforcement authorities: where we are legally required to disclose information to comply with a court order, statutory obligation or lawful regulatory request.

7.3 All third-party processors are required to handle Personal Data in accordance with applicable data protection standards and are prohibited from using it for their own unrelated purposes.

8. International Data Transfers

8.1 WN777 operates internationally and your Personal Data may be transferred to, stored in, or processed in jurisdictions outside Pakistan. Where such transfers occur, WN777 ensures that appropriate safeguards are in place, such as contractual protections, to maintain the security and integrity of your data.

8.2 By using the Service, you acknowledge that your data may be processed in jurisdictions whose data protection laws may differ from those of Pakistan. We take reasonable steps to ensure any international transfers are conducted responsibly.

9. Data Retention

9.1 WN777 retains Personal Data for as long as your account remains active and for a further period after account closure as required to meet our legal, regulatory and financial record-keeping obligations.

9.2 In general, financial transaction records and identity verification documents are retained for a minimum period following account closure, as required by applicable AML and record-keeping regulations. Specific retention periods may vary based on the nature of the data and applicable legal requirements.

9.3 When data is no longer required for any legitimate purpose, it is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.

10. Security Measures

10.1 WN777 implements technical and organisational security measures appropriate to the sensitivity of the data we process. These include, but are not limited to:

• HTTPS/TLS encryption for all data transmitted between your device and the Platform;
• Access controls restricting Personal Data access to authorised personnel only;
• Encrypted storage of sensitive credentials and identity data;
• Ongoing monitoring for unauthorised access attempts and suspicious activity;
• Regular security reviews and vulnerability assessments.

10.2 While WN777 takes data security seriously, no online system can be guaranteed to be completely immune from breach. In the event of a data breach that affects your rights or freedoms, we will notify affected users in accordance with applicable legal requirements.

11. Cookies & Tracking Technologies

11.1 WN777 uses cookies and similar tracking technologies to operate the Platform, maintain user sessions, analyse performance and (where you have consented) deliver relevant promotional content.

11.2 Categories of cookies we may use include:

• Strictly necessary cookies: required for the Platform to function (e.g., session management, login authentication). These cannot be disabled without affecting Platform functionality.
• Performance and analytics cookies: used to understand how Users interact with the Platform, which pages are visited most frequently, and where errors occur.
• Functional cookies: used to remember your preferences, such as language or display settings.
• Marketing cookies: used, only where you have consented, to deliver relevant promotional offers and measure the effectiveness of marketing activities.

11.3 You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality. Consent to non-essential cookies may be withdrawn at any time.

12. Your Rights

Subject to applicable law, you may have the following rights in relation to your Personal Data held by WN777. To exercise any of these rights, please contact us as described in Section 16.

• Right of Access: to request a copy of the Personal Data WN777 holds about you.
• Right to Rectification: to request correction of inaccurate or incomplete Personal Data.
• Right to Erasure ("Right to be Forgotten"): to request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to applicable legal retention obligations.
• Right to Restrict Processing: to request that we limit how we use your data in certain circumstances.
• Right to Data Portability: to receive a copy of data you have provided to us in a structured, machine-readable format, where technically feasible.
• Right to Object: to object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.

12.1 WN777 will respond to rights requests within a reasonable timeframe. We may require verification of your identity before acting on a request to protect the security of your data.

12.2 Certain rights may be limited where legal obligations require us to retain data (for example, AML record-keeping requirements may prevent immediate deletion of financial transaction records).

13. Minors

13.1 WN777 is strictly for adults aged 18 and above, or the higher minimum required by the applicable operator or license jurisdiction. We do not knowingly collect or process Personal Data from persons under the age of 18.

13.2 If WN777 becomes aware that an Account has been created by or data has been collected from a minor, we will close the Account, delete the associated data and, where applicable, void any transactions, as soon as reasonably practicable.

13.3 If you believe that a minor has accessed the Platform or provided their data, please contact us immediately via support.

14. Pakistan-Specific Context

14.1 WN777 serves users across Pakistan, including those based in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other cities. We understand that Pakistani users have particular expectations around data privacy and financial information security.

14.2 WN777 is not subject to oversight by the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, or any provincial data protection authority. Our data protection practices are governed by the laws applicable in our operating jurisdiction.

14.3 Where Pakistani users use payment methods contextually familiar in Pakistan — such as Easypaisa, JazzCash, Raast, or bank transfers through institutions like HBL, UBL, Meezan Bank or Bank Alfalah — transaction data shared with those providers is limited strictly to what is required to process the payment. WN777 does not represent that any of those providers endorse, support or are affiliated with gambling services.

15. Amendments to This Policy

15.1 WN777 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or Platform features. Where material changes are made, we will notify active users via the registered account email address or via an on-platform notice prior to the changes taking effect.

15.2 Continued use of the Service following notification of changes constitutes acceptance of the revised Policy. The "Last Updated" date at the top of this document indicates when the current version came into effect.

15.3 Previous versions of this Privacy Policy are available from Customer Support upon written request.

16. Contact Us

If you wish to exercise any of your data rights, have a question about how your Personal Data is handled, or wish to raise a privacy concern, please contact WN777 through the following channels:

• Live Chat: Available 24/7 directly through the on-site Platform chat feature
• Email (plain text — not a link): [email protected]

We aim to acknowledge privacy-related requests within five business days and to resolve them within a reasonable period. For more complex requests, we may require identity verification before proceeding.